Data We Collect and Why We Collect It
When you open an account with us, we collect the details you provide at registration — your name, contact number and email address. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference, the wallet number and the amount,
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so we can resolve any payment query you raise. We also collect device identifiers, your IP address and session activity automatically as you browse the platform. This technical data helps us keep your account secure and detect any access that does not match your usual pattern.
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We do not sell your personal data to third parties. We may share limited data with payment processors — including mobile wallet operators — strictly to complete the transaction you initiated. Any such sharing covers only what is needed for that specific purpose. Data retention periods
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vary by category: account registration data is held for as long as your account remains active, while transaction records are kept for the period required under applicable law. Access and use of coco188 depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.